Role:
Clean & Green Landscape specializes in high-end residential design build projects – and those clients deserve world-class maintenance long after construction is complete.
We are seeking a hands-on, decisive leader to take full ownership of our maintenance department. You will manage two maintenance crews, oversee relationships with approximately 110 clients, and ensure exceptional service and quality on every property.
This role is perfect for someone who is hungry to grow, loves working with people and plants, and thrives when given the autonomy to lead and make decisions. Expect to spend 70% of your time in the field and 30% in the office — training crews, walking properties, managing client relationships, and running operations.
Responsibilities:
Leadership & Team Development
- Hire, train, and hold crews accountable for quality and professionalism.
- Teach crews proper horticultural practices, plant care, and maintenance procedures.
- Support and step in with crews when short-staffed or when issues arise.
Client Management & Property Oversight
- Build strong relationships with homeowners through regular site visits and proactive communication.
- Walk properties, identify issues, and ensure all maintenance is up to standards.
- Handle client concerns quickly and professionally.
- Improve and manage our new client onboarding process, ensuring clients feel supported, informed, and excited to work with us from day one.
- Identify opportunities for additional billable work and propose enhancements to clients.
Operations, Budget, & Scheduling
- Manage and adjust crew schedules to meet service deadlines.
- Ensure all properties are maintained according to our seasonal calendar (e.g., seasonal controller adjustments).
- Maintain quality control and efficiency across all routes.
- Ensure crews are properly equipped and supplied to complete jobs.
- Manage the division’s budget, including labor, materials, and equipment costs to ensure profitability.
System & Process Improvement
- Improve and utilize our maintenance calendar and checklists for consistent service.
- Help implement better systems for communication, scheduling, and team accountability.
Results:
- Clients are happy and stay with us long-term because of high-quality service, proactive communication, and a smooth onboarding experience.
- Improvement in customer service survey scores.
- Crews are trained, professional, and self-sufficient, following proper procedures and plant care techniques.
- Field and operational issues are resolved quickly, without the need for constant owner involvement.
- Schedules run smoothly, and crews know where to go and what to do every day.
- Properties are well-maintained year-round, with seasonal adjustments completed on time.
- New revenue is generated through upsell opportunities identified and presented to clients.
- The maintenance division grows in client count, profitability, and operational efficiency under your leadership.
Requirements:
- Strong leadership and decision-making skills — takes ownership and leads without waiting for permission.
- Proven experience managing landscape maintenance crews (residential preferred).
- Highly organized, even when managing 100+ moving parts — can prioritize, delegate, and stay calm under pressure.
- Excellent communication and customer service skills — enjoys working with homeowners.
- Hands-on attitude — willing to work in the field alongside crews when needed.
- High sense of urgency and problem-solving mindset — quickly addresses issues and follows through.
- Knowledge of plant care, irrigation (including controller management), and seasonal landscape practices.
- Comfortable using Aspire software for scheduling, communication, and task management — or willing to learn quickly.
- Spanish fluency is a plus.
Salary
- $55,000 to $70,000
CGL Core Values
Our core values are the heart and soul of this incredible company. The right person for this role will appreciate each of these values, personally subscribe to them, and understand why each is critical to having a great business.
Relentless Stewardship
We treat every project, client, and resource as if they were our own. We take extreme ownership from landscapes to relationships. We pursue excellence and leave things better than we found them.
Proactive Communication
We say what needs to be said. We communicate early, often, and with purpose because trust is built on transparency and feedback.
Servant Leadership
We lead by serving others first. Our success is measured by how well we help others succeed. No task is beneath us.
Profitability
Profit allows us to grow, care for our people, and deliver excellence without compromise.
